FAQ
Shipping Policy
At Xtreme Clothing, we are committed to delivering your order quickly and efficiently. Please review our shipping details below:
Processing Time: Orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed the next business day.
Shipping Time: Once shipped, you can expect delivery within 3-7 business days (Standard Shipping) or 1-3 business days (Express Shipping), depending on your selected shipping method.
Shipping Rates: Shipping rates are calculated at checkout based on your location and order weight. We offer free standard shipping on orders over $100.
Order Tracking: Once your order is shipped, you’ll receive a confirmation email with tracking information.
Incorrect Address: Please double-check your shipping address before placing your order. We are not responsible for delays or lost packages due to incorrect addresses.
Return & Exchange Policy
Your satisfaction is important to us! If you're not completely happy with your purchase, we’re here to help.
Return Window: You may return unworn, unwashed, and undamaged items with tags attached within 14 days of delivery.
How to Return: To initiate a return, please email us at [your email] with your order number and reason for return. We will provide return instructions.
Return Shipping: Customers are responsible for return shipping costs. We recommend using a trackable shipping method.
Refunds: Once we receive and inspect your returned item, we will issue a refund to your original payment method within 5-7 business days. Shipping fees are non-refundable.
Exchanges: Need a different size or item? Reach out to us and we’ll be happy to assist with an exchange if inventory is available.
Final Sale Items: Sale items, custom pieces, and accessories are final sale and not eligible for return or exchange.
For any further questions, please don’t hesitate to contact us at [your email or contact page].
Thank you for shopping with Xtreme Clothing!
